How can I re-send my student their Activation Info?

Once you have enabled a student's account, you can send them an invitation to activate the account by creating a password. If at any time after that, a student needs help with resetting their password, then you have the option to send them a password reset. 

From their profile, within the section for CustomCollegePlan student/Parent Access, click on the green wording "Reset password". An email will be sent immediately to your student, prompting them to reset their password.

Here is what the email looks like:

The same steps can be followed to help parents reset their password(s).