How do my students and I communicate within a To-Do?

You and your students may post comments in To-Do's. This provides an easy way to keep communication lines open between you and your students. A new post will be indicated by a blue or purple dialog bubble displayed in the To-Do (depending on which version of CustomCollegePlan they are accessing).

How will I know if the student has posted a comment?

• When a student posts a comment a notification email will be sent to you. This setting is on by default. Should you wish to no longer receive these email notification, you may change your setting on the My Settings and Preferences page accessed from the Dashboard tab.
• A blue dialog bubble will be displayed in their To-do list
• A new update item will be listed in "CustomCollegePlan Updates Made by Students" located on your Students Main page

How will the student know that I have posted a comment?

CustomCollegePlan (the student portal) works on both desktop and mobile. The interface is slightly different depending on how the student is accessing their account.

Depending on the status of the to-do, it may be visible from both the Dashboard as well as within a tab in the left-hand navigation called "To-Dos". When you post a comment:

• Your student will receive a notification email
• A purple dialog bubble will be displayed next to the to-do.

Desktop

Dashboard page:

To-Dos page:

When the student opens the to-do, they can see your message and post a comment of their own:

Mobile

Dashboard page: The student may need to scroll down below the Message Board in order to see the list of "Outstanding To-Dos" (if any).

To-Dos page: Clicking the "hamburger menu" (3 lines in the upper left-hand corner) allows the student to go to the To-Dos page. Any To-Dos with unread comments will display a purple comment icon.