For an in-depth explanation of sub-account consultant permissions, please see the following guides:
There are two ways to configure sub-account consultant profile permissions:
Superuser permissions mean the individual has access to all contact and student profiles. They have the ability to assign students to other consultants on the platform, and have access to any contact billing and invoicing records.
User permissions provide individuals access to only the contact and student profiles they've been assigned by the Account Owner or a Superuser (noting that a student may only be assigned to one consultant at a given time). Users do not have the ability to assign students to others. Users may only access billing and invoicing records for contacts they have permission to view.
When adding or editing a sub-account, you will see these permission descriptions listed as well.
There are also three different profile statuses for sub-accounts.
Active – an active sub-account maintains full access to CollegePlannerPro.
Suspended – the suspended status temporarily restricts a sub-account’s access to the platform. Moving a suspended sub-account back to the active status restores access for the sub-account profile. You are not billed for suspended sub-account users, but you will be charged a prorated monthly fee upon moving a suspended user back to active status.
Delete Consultant Profile means all account data for that specific sub-account will be deleted and any students assigned to this account (if applicable) will be transferred in terms of assignment during the deletion process.
Here is the official notice you will see before deleting a consultant's profile: