This article addresses how to remove a contact profile from your account. Contact profiles can not be deleted if there are student profiles associated with them. In order to delete a contact profile, first the student profile must be deleted. For more information on deleting a student profile, see "How do I delete a student profile?"
By deleting a contact profile, please be advised that all related notes, appointments, billing, etc. will be permanently deleted. This action is permanent and all data related to this contact will no longer be available.
How to delete a Contact Profile
- navigate to the contact's profile you wish to delete
- from the "Profile Status" section, click on "Permanently delete this profile"
- **note** if a student profile is associated, you will first have to delete the student's profile in order to proceed
- a new dialog window will open, to confirm select "Yes, Permanently Delete Profile"
- last chance - select "OK" to permanently delete student profile
Helpful (related) articles
- How do I add a Contact/Parent profile?
- Contact Profiles: An overview of Contact Profiles
- How do I delete a student profile?