Once you have created a merchant account with ProPay, these will be your points of contact at ProPay:
This is your main point of contact for general needs/questions. You can contact this team to access your accounts, change passwords, and get help for any other processes.
Use this hotline to report fraudulent activity or risk-related concerns about an account. Also, use this hotline for chargeback inquiries.
(801)341-5300 Option 2
Use this hotline to request limit increases or limit related concerns about an account.
(801)341-5300 Option 4