If your students are receiving an error message that says, "Oops! The page you asked for is secure and you do not have proper credentials" then they may need to enable cookies within their browser.
In order for the CollegePlannerPro and Human eSources systems to work together, CollegePlannerPro needs to be able to set a bit of information (in the form of a web browser cookie) on your student's computer. If the settings are not to allow this, they may receive an error message.
Below are some videos walking you through enabling cookies in browsers like Safari, Chrome, and Firefox. If your student uses a different browser and needs directions, please email us at firstname.lastname@example.org
Chrome Cookies for Mac users:
Chrome Cookies for Windows users:
Firefox Cookies for Mac users:
Microsoft Edge Cookies for Windows users:
- How to make results visible to students
- How to navigate the platform, add a new student & purchase assessments