In response to recent reports of error messages, many of which are related to version updates in Safari, the Prompt module will now open in a new browser tab instead of as an embedded web page (iframe) within your CollegePlannerPro account. The module will open in a new tab both when accessed from the Students Main tab ("Launch Prompt Platform" button) or from an individual student profile page. Students for whom Prompt has been purchased will also see Prompt open up in a new tab upon clicking the "Essays" button in their CustomCollegePlan accounts.
In addition to the technical benefits of this change, many members had also previously requested this functionality for efficiency reasons: to be able to navigate within Prompt while keeping CPP open in parallel. With this update, we intend to both reduce the number of frustrating error messages and provide members with a quicker way to utilize both services in tandem.