In conjunction with recent security updates, Student Keychain functionality underwent slight changes on August 5, 2019.
How will it work?
Students will need to grant access to Keychain data to their counselor by checking a box inside the Keychain window (as shown below). This action only needs to be performed once by a student. From there, the counselor can view the Keychain contents from the student’s profile as they have in the past. Keychain contents for any existing students who have already been using their Keychain will not be visible to consultants starting on August 5th until the student opts to grant access.
With this change, students will have sole control over their keychain. Entries and deletions must be initiated by the student. We recommend that consultants walk students through logging into their CustomCollegePlan account and setting up their Keychain as early on as possible in order to use the tool most effectively.
Recommended Student Communication
To help you communicate these updates to your students, we have created a template Broadcast email along with helpful imageswhich you can view here.