The best way to email a Student from within CollegePlannerPro is to use the Notes & Emails module. All emails sent to students through CollegePlannerPro will not only go to the student's email account but it will also be stored on the student's CustomCollegePlan account. It might sound a little crazy, but actually, it works quite nicely and saves some time. Basically think of it as accomplishing several goals with one action, (1) email the Student; (2) document the message within their profile for future reference by you and (3) maintain a copy for the student on their CustomCollegePlan account for prosperity. For more on emailing notes, see "How do I email a Note?"