If your Student forgets their PIN you may simply send it to them or they may obtain the PIN without having to contact you. If your Student would like to change their PIN, you must initiate this. See "How do I reset a Student's PIN?" for more details.
How Students may obtain their PIN:
1. Go to where they normally log in (your website or a bookmarked web address)
2. Directly below where they input their PIN, click on "Forget PIN?"
3. A new dialog box will open, enter their graduation year and click "Email it to me!"
4. If this does not work, they will need to verify their email address with what is listed for their account